Senior Vice President, Luxury Operations
Andrew Houghton
In this role, Andrew fosters and maintain strong working relationships with ownership partners and brands, in addition to directly overseeing Ragdale Hall Spa to ensure property targets are achieved, executing against the Pillars of Performance.
Most recently, Andrew served as Task Force Managing Director and General Manager at various resorts in the portfolio creating value during transitions, from Baker’s Cay Resort to Buoy Haus Beach Resort St. Thomas, Autograph Collection and The Westin St. Thomas Beach Resort & Spa. Previously, he was Managing Partner at Mainsail Vacation Rentals, where he developed a vacation rental division within the company, utilizing Homes & Villas by Marriott, Airbnb, and all distribution channels focused on the luxury and premium segments. Prior to that, Andrew spent more than 20 years with Marriott International in various executive and leadership roles, most recently as General Manager of The Ritz-Carlton Shanghai, Pudong, the flagship of the luxury portfolio in China under Marriott brands. During his tenure, he also oversaw a number of hotels and resorts in the Caribbean & Latin America region, increasing customer satisfaction, maximizing revenue, and reducing costs across luxury, resorts, urban, and full-service brands.