Jeff Toscano

Jeff Toscano

Executive Vice President, Pivot Hotels & Resorts

As Executive Vice President of Pivot Hotels & Resorts, Jeff is responsible for maximizing profitability, driving team performance, improving asset value, building brand equity and enhancing the guest experience through experiential, differentiated programming at all lifestyle and luxury hotels, resorts and restaurants in the Pivot portfolio.

Jeff joined Pivot from Hyatt Hotels Corporation, where he served as senior vice president of operations for the East region of Hyatt’s newly formed lifestyle division. During his tenure, he played an integral role in leading and supporting the integration of legacy Two Roads Hospitality lifestyle and resort brands following Hyatt’s acquisition of the organization in 2018. Previously, he served as executive vice president of operations at Two Roads, where he was responsible for ensuring a high level of operating standards and provided authentic, innovative and unconventional guest experiences while never compromising the quality of team member engagement and customer service deliverables for lifestyle properties and resort communities. Prior to that, he served as senior vice president of lifestyle hotels at Highgate where, in addition to overseeing operational performance, he held an all-encompassing role including oversight of the development of new hotel projects, from acquisition to design and construction to branding and marketing strategy to the operational hotel opening and eventual asset stabilization. Further, he has held senior level corporate roles at Amsterdam Hospitality, Denihan Hospitality Group and Starwood Hotels & Resorts. For decades, Toscano has been at the forefront of the boutique lifestyle segment working with hotel management, ownership and developers in creating and executing distinctively unique hotel products and concepts.

Jeff received a Bachelor of Science from Purdue University in Hospitality and Institutional Management. He is also an advanced GMP graduate of Cornell University.